Rebecca Field

Content Design. UX Writing.

Put my words to work.

Read my case studies

Capital One Canada Credit Keeper native

2025 / Mobile

Credit Keeper got a facelift with this project. We brought it through several iterations of design, user labs and a design sprint to ultimately get great feedback, make improvements, and launch it to 100 per cent of our customers in 2025.

Password access for more on the mobile app ↗

Credit Keeper screens

Capital One Website Redesign

2023 / WWW

I’m currently working with product designers to create Capital One’s design system, starting with our website. My contributions have aided in making this design system include fully accessible, SEO optimized designs in quick sequence – leading to an incredible lift in customer acquisitions on Capital One’s benchmark product. As a part of this, I’ve also created robust documentation of all of our content for maximum efficiency, consistency and communication across dev and design teams.

Password access for more on the website redesign ↗

Capital One Canada Mobile App

2023 / Mobile

In collaboration with product designers, I worked on more than 100 projects on Capital One Canada’s mobile app. We brought many of these projects through design sprints, user research and validations to ensure the best possible version of all mobile products are in market today.

Password access for more on the mobile app ↗

My approach to content design

Accessibility standards

I know the ins-and-outs of WCAG 2.1.1 and communicate those content standards clearly to product designers and developers alike.

Information architecture

I have daily experience in Information Architecture, as well as years of experience wire-framing websites and applications.

Figma

I use Figma daily in order to work closely with product and UX designers in order to ensure both content and design are working holistically.

User research

I ensure all content decisions are backed by user research and strong data before launching at full scale.

What people are saying about me

One aspect of Rebecca’s approach that I found particularly commendable was her test-and-learn mindset. She consistently advocated for experimenting with different messaging strategies, leveraging data-driven insights to optimize content performance. This test-and-learn approach resulted in measurable improvements, reinforcing her commitment to achieving tangible and impactful results.

Libby Dyment – Capital One

The rest of my work

User experiences

Data-driven, accessible content design and UX writing for clients including Capital One, ACS Valves and more.

Copywriting

Major brand campaigns, growth advertising, radio and television advertising, social media campaigns and more.

Other stuff

My background in journalism is a thing of the past, but here are some of the skills gathered and friends made along the way.

Get in touch. It’s easy.