Rebecca Field
Content Design. UX Writing.
Put my words to work.
Hi there! I’m Rebecca, an experienced content designer with a focus on systems thinking, AI integration, user-centric and accessible experiences that lead your users exactly where you want them.
Read my case studies
Capital One Canada Credit Keeper native
2025 / Mobile
Credit Keeper got a facelift with this project. We brought it through several iterations of design, user labs and design sprints to ultimately get great feedback, make improvements, and launch it to 100 per cent of our customers in 2025.
Capital One Website Redesign
2023 / WWW
My contributions aided in making Capital One Canada’s design system include fully accessible, SEO optimized designs in quick sequence – leading to an incredible lift in customer acquisitions on Capital One’s benchmark product. As a part of this, I created robust documentation of all content for maximum efficiency, consistency and communication across engineering and design teams.
Capital One Canada Mobile App
2023 / Mobile
In collaboration with product designers, I worked on more than 100 projects on Capital One Canada’s mobile app. We brought many of these projects through design sprints, user research and validations to ensure the best possible version of all mobile products are in market today.
My approach to content design
Accessibility standards
I know the ins-and-outs of WCAG 2.1.1 and communicate those content standards clearly to product designers and developers alike.
Information architecture
I have daily experience in Information Architecture, as well as years of experience wire-framing websites and applications.
Tooling/AI
I use best-in-class tools including AI such as Figma Make, Claude Code and Gemini to create content design systems and markdown files.
User research
I ensure all content decisions are backed by user research and strong data before launching at full scale.
Who I’ve worked with
These are just some of the top Canadian and global brands who have trusted me with their work.
What people are saying about me
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One aspect of Rebecca’s approach that I found particularly commendable was her test-and-learn mindset. She consistently advocated for experimenting with different messaging strategies, leveraging data-driven insights to optimize content performance. This test-and-learn approach resulted in measurable improvements, reinforcing her commitment to achieving tangible and impactful results.
Libby Dyment – Capital One
The rest of my work
User experiences
Data-driven, accessible content design and UX writing for clients including Capital One, ACS Valves and more.
Copywriting
Major brand campaigns, growth advertising, radio and television advertising, social media campaigns and more.
Other stuff
My background in journalism is a thing of the past, but here are some of the skills gathered and friends made along the way.
Rebecca Field 